Terms of sale
This English translation is provided for information. Only the French version (conditions générales de vente) is legally binding.
These terms apply to orders placed on BIDY with EASEO, a French SAS with share capital of €1,000, 4 rue de Luynes, 75007 Paris, France, SIREN 101 899 847. Contact: contact@bidy.immo.
1. Offers and prices
Prices are shown in euros, including VAT. The details of the offer and the price are summarised before the secure payment with Stripe.
| Offer | Price and duration | Service |
|---|---|---|
| Radar | 7-day free trial, then €9.99 per month incl. VAT | Auction monitoring: instant email alerts based on the customer’s criteria, favourites and auction follow-up (reminders of key dates, changes of status or of important information). Viewing auction listings and their public information (starting price, deposit, sale and viewing dates, floor area, source) is free. Does not include analyses, the strategic study, being put in touch with a lawyer or BIDY Conciergerie. |
| Unlimited access | 7-day free trial, then €19.99 per month incl. VAT | Radar features, access at no extra cost to all simple analyses during the subscription, available on demand for every auction, and the option to ask to be put in touch with a lawyer. Lawyer’s fees are not included. Does not include the complete strategic study, which remains a paid service, or BIDY Conciergerie. |
| Simple analysis | €5.99 incl. VAT per auction, one-off payment | Report on the chosen auction: summary, key information, essential legal points, main risks, basic technical and financial information, points to check. It indicates whether the auction deserves the customer’s attention and ends with a short conclusion. Does not include a maximum bid, a bidding strategy, resale / rental / main residence scenarios, a return or margin calculation, or a recommended maximum bid amount. Available from the account, including without a subscription. |
| Complete strategic study | €99 incl. VAT per auction, one-off payment | Study generated automatically by BIDY for the chosen auction, including the content of the simple analysis: market analysis, value estimate, costs and fees, works where possible, in-depth risks, resale / rental / main residence scenarios, bidding strategy, recommended maximum bid range for the customer’s project and a complete checklist before the sale. Each figure is labelled as verified, estimated or to be confirmed; the maximum bid is a recommendation, never a guarantee. No mandate or representation at the sale. |
| BIDY Conciergerie | €490 incl. VAT per auction, one-off payment | Coordination and hands-on support service for the customer’s auction project, for a sale located in Paris or the Île-de-France region, described in article 4 bis; it is not an additional analysis. Includes the complete strategic study and the simple analysis of the auction concerned. Does not include lawyer’s or notary’s fees, the deposit, sale costs or the hammer price. |
Prices may change for new orders; the price agreed for a current subscription is the one presented when subscribing, subject to prior notice of any future change.
2. Order and payment
The customer creates an account, chooses an offer, accepts these terms of sale, then confirms payment on Stripe. The order takes effect once payment is confirmed or, for the free trial, once Stripe confirms the subscription. An invoice or receipt can be requested at contact@bidy.immo. The deposit, sale costs, duties and taxes on the property, lawyer’s fees and the hammer price are not included.
3. Trial and subscriptions
Radar and Unlimited access include a 7-day free trial. Unless cancelled before it ends, the subscription becomes paid and renews monthly at the stated price. The date of the first payment and the billing dates are shown when subscribing. The customer may cancel at any time, free of charge, from their account or by email to EASEO customer service; cancellation ends future renewals and access remains available until the end of the period already paid, unless refunded or unless the law provides otherwise. A request made during the trial avoids the first charge if it is processed before the due date.
4. Analyses, studies and introductions
A one-off analysis is available in “My account” as soon as payment is made when it is already published. When the analysis is not available immediately, BIDY undertakes to make it available before the stated sale date. Failing this, the price of the analysis is refunded. The complete strategic study is generated automatically as soon as payment is confirmed and made available in “My account”; the customer may recalculate it for another project. If the service ordered cannot be performed, the customer is refunded. Being put in touch with a lawyer, included in Unlimited access, consists of passing the customer’s request on to a lawyer; it is not a legal service provided by BIDY, and the lawyer’s fees are agreed directly between the customer and the lawyer.
4 bis. BIDY Conciergerie
Nature of the service. BIDY Conciergerie is a coordination service: on the customer’s behalf, BIDY organises and follows the preparation of their participation in a specific property auction located in Paris or the Île-de-France region (the customer may live in France or abroad). BIDY coordinates the customer’s participation. When the procedure requires the involvement of an authorised professional, in particular to place bids or provide legal representation, this task is carried out by the lawyer (avocat), the notary (notaire) or the competent professional. BIDY is not a lawyer, a notary, or an official organiser or operator of the sale, and never bids in the customer’s place.
Services included. Kick-off call; complete strategic study and simple analysis of the auction; review of the key documents of the sale file; preparation of the steps; organisation and coordination of viewings and a report; additional photos, videos or measurements where possible; gathering of useful information; plans or projections where relevant; points of attention; coordination with the lawyer, the notary or the organiser; help preparing the necessary documents; follow-up of deadlines, the deposit and the sale or hearing date, reminders; follow-up until the day of the sale and, if the customer is declared the successful bidder, follow-up of the post-award steps. The progress of the file can be viewed in “My account”.
What depends on third parties. Viewings, documents, dates and conditions of participation are set by the organiser of the sale, the court, the lawyer conducting the sale or the notary; a physical viewing by BIDY is not guaranteed and may depend on the slots set or on the involvement of a local third party. Lawyer’s or notary’s fees, the deposit, sale costs and the hammer price are not included. If a physical service requires specific travel or the involvement of a third party giving rise to costs, these costs are announced to the customer and are only incurred with their prior written agreement; without agreement, no additional cost is charged.
No guarantee of result. BIDY undertakes to implement the means described above; neither the award, the price nor the return is guaranteed.
Cancellation and refund. The customer has the right of withdrawal provided for in article 5. If they expressly asked for the service to start before the end of the withdrawal period and then withdraw, they pay an amount proportionate to the service provided until they communicate their decision (article L221-25 of the French Consumer Code, Code de la consommation). If the sale is postponed, the Conciergerie file remains active and the support follows the new date. If the sale is permanently withdrawn by its organiser: before any substantial performance of the service, the customer is refunded in full or, at their choice, receives a credit of the same amount usable for another auction; if a significant part of the service has already been performed, the customer is refunded the part of the price corresponding to the services not performed, the work already done remaining due; if the coordination service has been fully performed, no refund is due on account of the withdrawal. If BIDY cannot perform the service, the customer is refunded for the services not performed.
5. Consumer right of withdrawal
As a rule, consumers have 14 days from the conclusion of the contract to withdraw, including when a free trial precedes the charge. They may notify their decision by any unambiguous written statement sent to contact@bidy.immo, or use the model below. EASEO refunds the sums received no later than 14 days after being informed of the decision, using the original means of payment unless otherwise agreed. By exception, for the Simple analysis, the customer may ask for immediate access to the report: before payment, they then give their express consent to immediate performance and acknowledge that they waive their right of withdrawal once the report is made available (article L221-28 13° of the French Consumer Code). As long as the report has not been made available, the right of withdrawal can still be exercised. For BIDY Conciergerie, the customer may ask for the support to start before the end of the withdrawal period; in the event of withdrawal, article 4 bis applies.
To EASEO, 4 rue de Luynes, 75007 Paris, France, contact@bidy.immo: I hereby give notice that I withdraw from the contract for the offer [name of the offer], ordered on [date], with the account email address [email]. Name, address, date and signature if sent on paper.
6. Scope of the information
Listings may be changed, withdrawn or postponed by their organisers. The buyer must check the conditions of sale (cahier des conditions de vente), the costs, the occupancy status and the conditions of participation with the competent professionals. Estimates of value, rents, works, yield and maximum bid are based on assumptions set out in each report; they are not a guarantee. The service does not bid in the customer’s place.
7. Complaints and disputes
For any question or complaint, write to contact@bidy.immo. After an unresolved written complaint, consumers may refer the matter free of charge to the mediator named in the legal notice. French law applies, subject to the mandatory consumer protection rules.
Version of 27 September 2026.